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RETURNS

Rules

Return the goods of good quality is only possible while maintaining the product's functionality and presentation (no signs of wear and socks, the presence of the original, undamaged packaging and labels).
Returns are based on the completed application and sales receipt, confirming the fact and conditions of purchase.
Term of money return depends on the method return and is not more than 10 days from the date of receipt of the returned goods at the warehouse of the Seller by the Buyer with the completed application for a refund.
Information about the warranty period for the specific model provided by the manufacturer, is attached to the product.
For consideration of the application for a refund, you need to send goods and documents: a completed application for a refund
(Attached to each order), copy of passport, a receipt to the address: OOO "ARTIKEKSPLORER" Legal address: 127427, Moscow, street Marfinskaya Large house number 1, Block 2, pom. 11
Product marriage / incorrect equipment must be returned to us with the original tags and in the original packaging.
In case of return of goods of inadequate quality, we take on the costs of sending the goods back to us.
If the returned product was is prepaid, refund is made to the card that was on the prepayment or qiwi purse, which was billed.
On return, please email: info@arcticexplorer.ru